Privacy Policy

Boxi Trade OÜ (together with boxiplay.com, boxiplay.eu, and boxiplay.ee), (hereinafter the Data Controller), respects your privacy. We ensure that your privacy is protected when you use our website or place online orders with us.

BoxiPlay provides you with goods and services and is the Data Controller for the personal data submitted when you order goods.

The BoxiPlay Data Protection Officer can be contacted via the contact form on the website.

This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase on our website.

Personal Data We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Data?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We process your information to fulfill contracts we have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Data

We share your Personal Data with third parties to help us use your Personal Data, as described above. For example, we use SumUp to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

We may share information with contractual service providers who assist with parts of our business operations. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.

Finally, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

International Transfer of Information

We may transfer information collected about you to third parties acting on our behalf who may be located outside the European Economic Area (“EEA”) or in countries deemed by the European Commission to have satisfactory data protection. These other countries may not offer the same level of protection for the information collected about you, although we will always continue to collect, store, and use your information in accordance with this Privacy Policy and applicable data protection legislation. We ensure that we only share data with organizations that satisfy an adequate level of data protection in line with applicable data protection legislation and that satisfactory contractual arrangements are in place with all such parties.

Your Rights

If the GDPR applies to you, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You have the right to request the cessation of processing of your data, to object to profiling activities and solely automated processing, to request that we restrict the processing of your personal data, and/or to request the transfer of your data to a third party (data portability) under certain circumstances. If you would like to exercise this right, please contact us through the contact information below.

You have the right to withdraw your consent to the processing of your data at any time where processing is based on your consent, and you can do so by contacting the Data Protection Officer at the address provided.

If you wish to exercise any of your rights mentioned above, you may contact us using the contact form located at the bottom of this page.

You also have the right to lodge a complaint with the relevant data protection authority. You can find the relevant authority for each country on the European Commission's website.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for as long as necessary to provide services to you, or as long as required by relevant laws. After this period, your personal data will be deleted.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.